Member Service Representative - Death, Disability and Disability Retirement Team

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Main duties:

  • Timely and accurate calculating of Death and Survivor Claims, Disability Claims and Disability Retirement Allowance Claims
  • Work towards approval of all claims types with high accuracy of calculation
  • Ability to learn queuing system
  • Ability to multitask
  • Telephone/email communication with employers
  • Telephone communication with members

Desirable Credentials and Qualifications:

  • Bachelor’s degree in related field, or associate’s degree and at least one year of customer service experience, or high school diploma with three years of customer service related experience
  • Detail oriented
  • Strong analytical thinking skills
  • Accomplished organizational skills
  • Strong communication skills
  • Proficient math skills
  • Self-motivator


  • Insurance benefits, including medical, vision and dental
  • Participation in SURS retirement plan
  • Paid vacation, sick leave and 11 paid holidays
  • Business casual attire

Apply for this Position

Applicants should submit a completed SURS application, current resume, and a dated cover letter to

SURS is an Equal Opportunity Employer.