Disability, Death & DRA Process Team - Member Service Representative

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The State Universities Retirement System (SURS) is one of the five state-funded retirement plans that provide retirement, survivor, death and disability benefits on behalf of more than 227,000 members from 61 employers in Illinois, including state universities, community colleges and state agencies. SURS administers benefits and oversees a large, investment program with assets approximating $20.3 billion as of June 30, 2017.

Main Duties

  • Timely and accurate calculating of Death & Survivor claims, Disability Claims and DRA Claims
  • Work towards approval of all claims types with high accuracy of calculation
  • Ability to learn queuing system
  • Ability to multi-task
  • Telephone/email communication with employers
  • Telephone communication with members

Personal Attributes: In addition to meeting minimum qualifications, the following additional attributes are preferred but not required:

  • Detail oriented
  • Mathematical background
  • Self-motivator

This position is 100 percent time. The percentage of time in this position is not negotiable.

Apply for this Position

Applicants should submit a completed SURS application, current resume, and a dated cover letter to This position is subject to a background check as terms of hire.

SURS is an Equal Opportunity Employer.