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Call Center Assessment and Roadmap

The State Universities Retirement System of Illinois (SURS) is requesting proposals from an independent consulting firm to review our current customer contact capabilities including call center, web applications and other communications channels and to help us develop a roadmap leveraging current and new technologies to create efficiencies and improve customer satisfaction with our 229,000 members.

Custodial Services

The State Universities Retirement System is requesting proposals to provide janitorial services for its headquarters office building located at 1901 Fox Dr., Champaign, Illinois. The building occupies 35,000 square feet on one floor.

Equity Option Overlay Search

The State Universities Retirement System is requesting proposals from qualified firms interested in providing Portfolio Equity Index Option Overlay Investment Management Services. The purpose of this allocation is to generate incremental income from writing put and call options on SURS existing equity exposure, consistent with existing SURS policy ranges and rebalancing practices.

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